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Ducky ONE 3 Matcha (VAXEE version)

  • Product Price

    USD$119.99 - $124.99

  • Product Quantity
Product Inquiry
  • Payment and Shipping
     
    【Payment method】

    Credit / Debit Card / Apple Pay / Google Pay / (Online Only)

    【Delivery time】

    Estimate Canada between 7-21 Business Days

    Estimate US 2-5 Business Days

  • Other information
    More Information
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Product Description

 

 

About Ducky International
 
 
 
As a professional computer peripheral manufacturer, Ducky is committed to the research and development of high-standard professional mechanical keyboards, high-end mice, computer peripherals and other equipment. It insists on using the best quality to introduce new products. Ducky is available in nearly 50 countries around the world. one's business Partner. In recent years, through the culture of adopting modern technology has made computer peripherals no longer a cold technical product, but a work of art full of temperature to meet the requirements of consumers and professionals.

Ducky official website: https://www.duckychannel.com.tw/

 

 

Warranty Information

Our goal is to provide the best experience to all our customers while shopping with VAXEE.
If you have any questions with the following warranties before or after your purchase, please feel free to contact us through our customer service, our support team will be happy to assist you.
Refunds can only be received through the payment method originally used.

1、Warranty period: 1 year
-If there is a cosmetic defect on the keyboard, please contact our customer care within 7 days, the request of appearance defect is not accepted in 7 days.
-If there is a single / multiple key not responding within the warranty period, please contact our customer care team and we will assist you as soon as possible. 
-If there are any other malfunctions besides the issues mentioned above, please contact our customer care team and we will take care of each case personally. 
2、If outside of the warranty period, repair or replacement part fees will apply.
3、Warranty information can be simply determined with your member account number, order number and product serial number
4、Warranty exceptions listed below:
  - Any product not purchased from VAXEE.co
  - Any product that shows evidence of attempted tampering or modification
  - Any product with a missing or altered serial number
  - Any product that exhibits physical damage either to the product itself or to the original packing material/accessories.
  - Any condition resulting from incorrect or inadequate maintenance or care 
  - Any damage, including stains and surface scratches, from and not limited to liquids, inappropriate voltage, pests and rodents, earthquakes, natural disasters, transportation collisions, high temperature, misuse, abuse, and / or negligence. 

VAXEE's official authorized partner: Zeustar Inc ( USA, Canada region ) 
 

Return Policy

For all returned products please contact our customer service for further assistance. You will receive a response within 2-5 business days.
If for any reason you are not satisfied with products purchased at VAXEE.co, you may contact us through our customer service system, and we will assist you fully to complete the return / refund process. 
VAXEE.co provides a 7-day refund or 14-day replacement warranty for all products with the following exceptions listed below:

1、Any product not purchased from VAXEE.co
2、Any product that is no longer in brand new, unopened condition.
3、Any product that shows evidence of attempted tampering or modification.
4、Any product that is returned to Zeustar Inc. without the original packaging, accessories, and all other items enclosed in the exact condition in which they were received.
5、Any products described as “non-refundable”, “open-box”, “refurbished”, “close-out” at time of purchase.
6、Any product with a missing or altered serial number.
7、Any product that exhibits physical damage either to the product itself or to the original packing material/accessories.
8、Any products subject to wear and tear during normal use (such as mousepads) unless there is a product defect when received
9、Any custom made products unless there is a product defect when received

Processing Time for Returns, Refunds, and Cancellations 
Products returned must be received by Zeustar Inc. within 14 days from your invoice date.

•  The customer is responsible for sending the returned products to Zeustar Inc. This includes the cost of shipping.
•  Shipping fees are not refundable.
•  Products covered by returned policy may only be returned for replacement of the same item. 
•  We reserve the right to refuse service to anyone.
•  No Return/ Exchange  Any products subject to wear and tear during normal use (such as mousepads/Custom made products)


Cancellation of order BEFORE product is shipped - Refunds will be processed in 1 business day upon receiving your request
Cancellation of order DURING product shipment – Refunds will be processed within 3 business days after we receive the returned package. 
Cancellation of order AFTER product is shipped – If package is UNOPENED, we will process your request within 3 business days of receiving the returned package.
Cancellation of order AFTER product is shipped – If package is OPENED, please verify the product is eligible for our return policy and if so, we will process your request within 3 business days of receiving the returned package.
Please verify that your products are eligible for return before requesting a return/exchange. 
Products not eligible for return will be shipped back to you, at your own cost.


(Rev. 12/01/2021)

 

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