Please confirm your mouse model and download the corresponding firmware of the same model(All 4K Wireless Mouse doesn't require any updates) Firmware is for 1K wireless mouse with 4K receiver purchased only, Incorrect installation may result in hardware malfunction. If you encounter difficulties or the installation fails, please contact customer service.
4K Wireless Firmware Download
After the update, it can support 2K/4K Hz polling rate after pairing with the VXD02 receiver.
This firmware version does not support the VXD01 1K receiver. If you are using the 1K version wireless mouse, please do not install this firmware.
Model | Fixes | Release date | Download Link | Tutorial video link |
ZYGEN NP-01 Wireless ZYGEN NP-01S Wireless OUTSET AX Wireless |
| 24.04.02 | Download | Click |
VAXEE XE Wireless |
| 24.04.02 | Download | Click |
Function | XE Wireless (v5) 23.08.22 | XE Wireless 4K (v2) 24.04.02 | NP-01S/AX Wireless (v4) 23.11.07 | NP-01S/AX Wireless 4K (v2) 24.04.02 | Tutorial video link |
Mode Switch | Standard Mode Competitive Mode | Standard Mode Competitive Mode (Supports 2K/4K Hz) | Standard Mode Competitive Mode | Standard Mode Competitive Mode (Supports 2K/4K Hz) | Link |
Motion Sync | Can enable or disable in both Standard and Competitive modes | Can enable or disable in both Standard and Competitive modes | Can enable or disable in both Standard and Competitive modes | Can enable or disable in both Standard and Competitive modes | Link |
LOD Switch | Switchable High (1.0mm-1.5mm) Low (0.5mm-1.0mm) | Switchable High (1.0mm-1.5mm) Low (0.5mm-1.0mm) | Switchable High (1.0mm-1.5mm) Low (0.5mm-1.0mm) | Switchable High (1.0mm-1.5mm) Low (0.5mm-1.0mm) | Link |
Battery Life | Standard Mode - 100 hrs Competitive Mode - 55 hrs (1000hz / Constant Movement) | Standard Mode 1KHz - 100 hrs | Standard Mode - 100 hrs Competitive Mode - 55 hrs (1000hz / Constant Movement) | Standard Mode 1KHz - 100 hrs Competitive Mode 1KHz - 55 hrs (1000hz / Constant Movement) Competitive Mode 2KHz - 45 hrs (2000hz / Constant Movement) Competitive Mode 4KHz - 35 hrs (4000hz / Constant Movement) | |
Battery Display | 4 steps indicator 100%-61% Both lights On 60%-21% Upper light On 20%-10% Lower light On <10% Lower light Blink | 4 steps indicator 100%-61% Both lights On 60%-21% Upper light On 20%-10% Lower light On <10% Lower light Blink | 4 steps indicator 100%-61% Both lights On 60%-21% Upper light On 20%-10% Lower light On <10% Lower light Blink | 4 steps indicator 100%-61% Both lights On 60%-21% Upper light On 20%-10% Lower light On <10% Lower light Blink | |
Charging Display | Alternating Light Blink | Alternating Light Blink | Alternating Light Blink | Alternating Light Blink | |
Fully Charged Display | Both lights Stay On | Both lights Stay On | Both lights Stay On | Both lights Stay On | |
Function Key | Battery Display / PageDown | Battery Display / PageDown | N/A | N/A | |
Battery Check | Function key | Function key | Right button + Middle button | Right button + Middle button | |
Displaying Mouse Status | Forward button + Back button + Middle button | Forward button + Back button + Middle button | Forward button + Back button + Middle button | Forward button + Back button + Middle button | Link |
A/B Dongle Switch | O | ✕ | O | ✕ | XE Wireless(1K) NP-01S / AX Wireless(1K) |
4 Step DPI Switch | O | O | O | O | |
4 Step click Response Speed | O | O | O | O | |
Polling Rate | 125/500/1000 Hz | 125/500/1000/2000/4000 Hz | 125/500/1000 Hz | 125/500/1000/2000/4000 Hz | VXD02 PollingRate Adjustment |
Dongle | VXD01 | VXD02 | VXD01 | VXD02 |
Release Date: November 7, 2023
Main Fix:
Note: Updating the firmware only requires updating the mouse itself and completing the pairing with the receiver. Before performing the update, please watch the installation video tutorial.
Firmware Guide Video | ZYGEN NP-01S Wireless OUTSET AX Wireless Firmware Version: (v4) 23.11.07 |
Click | Download |
Release Date: August 22, 2023
Main Fix:
Note: Updating the firmware requires simultaneous updates of both the mouse and the receiver and completing the pairing process. Before updating, please watch the installation video tutorial.
Firmware Guide Video | VAXEE XE Wireless (v5) Firmware Version: 23.08.22 |
Click | Download |
English | 日本語 | 简体中文 | 繁體中文 | 한글 |
NP-01 Wireless | NP-01 Wireless | NP-01 Wireless | NP-01 Wireless | NP-01 Wireless |
English | 日本語 | 简体中文 | 繁體中文 | 한글 |
NP-01S Wireless | NP-01S Wireless | NP-01S Wireless | NP-01S Wireless | NP-01S Wireless |
VAXEE VXD01 Dongle | VAXEE VXD01 Dongle | VAXEE VXD01 Dongle | VAXEE VXD01 Dongle | VAXEE VXD01 Dongle |
English | 日本語 | 简体中文 | 繁體中文 | 한글 |
VAXEE XE Wireless | VAXEE XE Wireless | VAXEE XE Wireless | VAXEE XE Wireless | VAXEE XE Wireless |
VAXEE VXD01 Dongle | VAXEE VXD01 Dongle | VAXEE VXD01 Dongle | VAXEE VXD01 Dongle | VAXEE VXD01 Dongle |
ZYGEN NP-01 / NP-01S UserManual |
OUTSET AX UserManual |